Terms & Conditions

Cancellation by the buyer:


For all orders, you have the legal right to cancel your order at any time before your goods arrive OR within 7 days of receipt of your goods and notify us via email.   If you have received the goods before you cancel your order, then you must send the goods safely packed back to our contact address (see below) at your own cost and risk. Please address parcel as listed below than take to your nearest ACS Office:

EvokeME

ACS Office Paralimni PN

174 April 1st Street

Paralimni 5280

Famagusta

Once you have notified us of your cancellation and we have received the goods back in their original condition we will credit you via PayPal on the original credit card used at the time of purchase within 5 days of receiving the returned goods in the same condition as they were shipped by us.

Please note, if you cancel your order but do not return the goods to us as described above, we will not refund any amount.

If you cancel your order and return the goods without paying the cost for the return, we will deduct any amount we have to pay to the postal services or the courier company from the amount to be refunded.

Cancellation by us:
We reserve the right to cancel an order received (1) if we have insufficient stock to deliver the goods ordered and we do not foresee to be able to refill our stock in a reasonable time, (2) if we do not deliver to your area.

If you cancel your order and return the goods without paying the cost for the return, we will deduct any amount we have to pay to the postal services or the courier company from the amount to be refunded.

If we do cancel your order, we will notify you by email (and we will immediately refund you the amount you paid, via PayPal, on your same card as the one used for the original payment.

Undelivered or lost parcel:
If a parcel would remain undelivered (due to wrong address, not picked up by the buyer, etc.) and be returned to us by the postal services or the courier company we will contact you by e-mail  to see how to proceed. If we have to resend the parcel, we reserve the right to charge additional postage and handling fees.

If a parcel is lost in the mail, we will not be able to offer a replacement until 30 working days after the dispatch date.

    • Change of mind: We do not offer exchanges however, if there's anything you're not sure about or unhappy with, we would love to hear from you, please contact us.

    Alteration of service or change of terms and conditions:
    We reserve the right to make any changes to our website terms and conditions at any time. Any changes to our terms and conditions will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website, and your continued use of the website shall be sufficient proof of your acceptance to be bound by the latest terms and conditions.

    Limitation of liability:
    We will not be held responsible for any delay to comply with our obligations under these terms and conditions if the delay arises from any because which is beyond our reasonable control.

    We will not be liable to you for any loss or damage in cases where the products we have sold you are used by you, or by any third party to whom you may have given or forwarded the products, in a way not intended by the manufacturer.

    When ordering any products from our website or when receiving a delivery, you should verify the ingredients and assure yourself that you are not allergic to any of them before using the products. If you are not sure you should contact your doctor or dermatologist first.

    You must observe and comply with all applicable regulations and legislation in your country, including obtaining all necessary customs, import or other permits to purchase goods from our website.